Privacy Policy

1. Information We Collect

We collect information about you when you provide it to us, when you use the Service, and from other sources as described below.

1.1 Information You Provide

Account Information: When you register for an account, we collect information such as your email address, username, password, and display name. If you register using a third-party login (such as Google, Apple, or Discord), we collect the information that the third party makes available to us, such as your name, email address, and profile photo.

Payment Information: When you make a purchase, we use Stripe, Inc. as our payment processor. Your payment information (such as credit card numbers) is collected and stored by Stripe, not by us. We receive transaction records and the last few digits of your payment method for account management purposes.

Content: When you use the Service to create, upload, or generate music, lyrics, audio, or other content (collectively, "Content"), we collect and store that Content. This includes your prompts, inputs, and any Output generated by the Service based on your inputs. Content may be used to provide features such as recommendations, discovery, and content distribution within the Service.

Communications: When you contact us for customer support, provide feedback, or otherwise communicate with us, we collect the information you provide, including your email address and the content of your communications.

1.2 Information We Collect Automatically

Usage Information: When you use the Service, we automatically collect information about your activity, including:

• Pages and features you view and interact with
• Your search queries and creation history
• Songs generated, played, or downloaded
• Time and date of your visits
• Session duration and frequency

Device Information: We collect information about the devices you use to access the Service, including:

• Device type, model, and operating system
• Browser type and version
• Screen resolution and language settings
• Unique device identifiers

Technical Information: We collect:

• IP address and approximate geographic location
• Internet service provider or mobile carrier
• Referring website or source
• Cookies and similar tracking technologies (see Section 4)

1.3 Information from Other Sources

We may receive information about you from:

• Third-party login providers (Google, Apple, Discord, etc.)
• Marketing and analytics partners
• Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide the Service

• Create and manage your account
• Process your inputs and generate Output
• Store and display your Content
• Process payments and manage subscriptions
• Provide customer support
• Communicate with you about your account and the Service

2.2 To Improve the Service

• Train, improve, and optimize our AI models and algorithms, including through the use of aggregated, anonymized, or de-identified data
• Develop new features and functionalities
• Personalize your experience and recommendations
• Analyze usage patterns and trends
• Conduct research and testing

We may use automated systems to personalize content, recommendations, and user experience. These processes do not produce legal or similarly significant effects on users.

2.3 To Protect the Service

• Detect, prevent, and address fraud, abuse, and security issues
• Protect the safety and security of users and the Service
• Enforce our Terms of Service and other policies
• Comply with legal obligations and respond to lawful requests

2.4 To Communicate with You

• Send you service-related notifications (e.g., account updates, security alerts)
• Send you marketing and promotional communications (with your consent where required)
• Respond to your inquiries and requests

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

We share your information with third-party service providers who perform services on our behalf, including:

• Payment Processing: Stripe, Inc. processes payments for the Service. Stripe's use of your information is governed by Stripe's Privacy Policy (https://stripe.com/privacy).
• Cloud Infrastructure: Cloud service providers that host our servers and data.
• Analytics: Analytics providers that help us understand how users interact with the Service.
• Customer Support: Tools and services that help us provide customer support.
• Email Communications: Services that help us send emails and notifications.

We require all service providers to protect your information and use it only for the purposes we authorize.

3.2 With Other Users

• Your public profile information (such as your display name and avatar) may be visible to other users.
• Content you choose to make public (such as songs you share) will be visible to other users and may be indexed by search engines.
• Content is private by default unless you choose to make it public or share it.

3.3 For Legal and Safety Purposes

We may share your information if we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests
• Enforce our agreements, including our Terms of Service
• Protect the rights, property, or safety of Human Continuum, our users, or others
• Investigate and prevent fraud, security issues, or illegal activity

3.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

3.5 With Your Consent

We may share your information with third parties when you give us consent or direct us to do so.

We do not sell your personal information to third parties. We also do not share your personal information for cross-context behavioral advertising purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of the Service.

4.1 Types of Cookies

• Essential Cookies: Required for the Service to function properly, such as keeping you logged in.
• Functional Cookies: Remember your preferences and settings to personalize your experience.
• Analytics Cookies: Help us understand how you use the Service so we can improve it.
• Marketing Cookies: Used to deliver relevant advertisements and measure their effectiveness.

4.2 Managing Cookies

Most browsers allow you to control cookies through their settings. You can usually:

• View what cookies are stored on your device
• Delete some or all cookies
• Block cookies from being set
• Set preferences for certain websites

Please note that blocking or deleting cookies may affect your experience using the Service and some features may not function properly.

4.3 Do Not Track

We currently do not respond to "Do Not Track" signals from browsers.

5. Data Storage and Security

5.1 Data Storage

Human Continuum is based in the United States. Your information is stored on servers located in the United States and other countries where we or our service providers operate. If you are using the Service from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries.

5.2 Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments and monitoring
• Employee training and policies

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Support business operations

When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Applicable legal requirements and statutes of limitations
• Our legitimate business interests

If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

7.1 Access and Update Your Information

You can access and update your account information at any time by logging into your account and visiting your account settings.

7.2 Delete Your Information

You can request deletion of your personal information by:

• Deleting specific content through the Service's interface
• Deleting your account through your account settings
• Contacting us at privacy@cavn.ai

We will process your request within a reasonable period, subject to certain exceptions (such as where we are required to retain information for legal purposes).

7.3 Opt Out of Marketing Communications

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us at privacy@cavn.ai

Note that you will still receive service-related communications (such as account updates and security alerts) even if you opt out of marketing.

7.4 Rights of California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request disclosure of what personal information we collect, use, and share.
• Right to Delete: You can request deletion of your personal information.
• Right to Correct: You can request correction of inaccurate personal information.
• Right to Opt Out: You have the right to opt out of the "sale" or "sharing" of your personal information. We do not sell or share your personal information as defined under the CCPA.

To exercise these rights, contact us at privacy@cavn.ai. We will verify your identity before processing your request.

7.5 Legal Basis for Processing (EEA and UK Residents)

For users in the European Economic Area (EEA) and the United Kingdom, we process your personal data based on the following legal grounds:

• Performance of a Contract: To provide the Service, process your requests, and fulfill our obligations under our Terms of Service.
• Legitimate Interests: To improve and secure the Service, develop new features, personalize your experience, and prevent fraud and abuse.
• Consent: Where we ask for and you provide consent, such as for marketing communications or certain cookies.
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

You have the right to object to processing based on legitimate interests. To do so, contact us at privacy@cavn.ai.

7.6 Rights of EEA and UK Residents (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to certain processing of your data.
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, contact us at privacy@cavn.ai. We will respond within one month.

If you have concerns about how we process your personal data, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at privacy@cavn.ai.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

For users in the EEA and UK, we ensure appropriate safeguards are in place for international transfers, such as:

• Standard contractual clauses approved by the European Commission
• Other legally valid transfer mechanisms

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

When you use third-party login features (such as Google, Apple, or Discord), those third parties may collect information about you according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page with a new "Last updated" date
• Providing notice through the Service (such as a pop-up or banner)
• Sending you an email (if you have an account)

Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you must stop using the Service.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Human Continuum, Inc.
Email: privacy@cavn.ai
Website: https://cavn.ai

13. Summary of Key Points

We do not sell your personal information. We also do not share your personal information for cross-context behavioral advertising purposes.